Job Overview: Join our team as a Team Leader/Operations Manager in the International Voice sector. We are looking for talented females to lead our team in West New York, New Jersey.

Job Details: As a Team Leader/Operations Manager, you will be responsible for overseeing daily operations, managing a team of customer service representatives, and ensuring exceptional service delivery in the International Voice industry.

Responsibilities:

• Lead and supervise a team of customer service representatives.
• Ensure team productivity and performance targets are met.
• Provide coaching and feedback to team members for continuous improvement.
• Handle escalated customer concerns and provide resolutions.
• Collaborate with other departments to optimize operational processes.

Requirements:

• Prior experience in a leadership role in a customer service environment.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving abilities.

Benefits:

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Dynamic and diverse work environment.

Other Details: This position offers a challenging yet rewarding opportunity to lead a team in the International Voice sector in West New York, New Jersey. We are looking for individuals who are passionate about delivering exceptional customer service and driving team success.

We encourage all qualified candidates to apply and be part of our dynamic team in West New York, New Jersey.