Call Center Representative in Hoboken – Customer Service & Support

Full Time 1 week ago
Employment Information

We are hiring motivated and energetic individuals to join our team as Call Center Representatives in Hoboken. 

In this role, you'll handle customer service calls using cutting-edge contact center tools, helping resolve issues, educate customers, and manage accounts for globally recognized brands. Whether you're experienced or just starting out, we provide world-class training to set you up for success.

Key Responsibilities :

  • Answer inbound customer service calls with professionalism and efficiency
  • Troubleshoot issues and provide quick, helpful resolutions
  • Educate Hoboken customers about products and services
  • Build and maintain positive relationships with clients
  • Escalate unresolved issues to supervisors when necessary
  • Utilize CRM tools and follow scripts to ensure customer satisfaction

 

Who Can Apply?
We welcome positive, goal-driven individuals with strong communication and multitasking skills. Training is provided — bring your energy and we’ll teach you the rest.

Required Qualifications for Call Center jobs Hoboken:

  • Age 18+ with High School Diploma or equivalent
  • Strong verbal and written communication skills
  • Typing speed of at least 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook)
  • Good understanding of Windows operating systems
  • Reliable and punctual, with strong problem-solving abilities
  • Customer-first mindset with a helpful, empathetic attitude

 

Why Join Us?

  • Competitive pay with room for growth
  • Full training and ongoing support
  • Work with a friendly, dynamic team
  • Opportunity to support top global brands

 

Ready to take the next step in your customer service career in Hoboken?

We’re looking for enthusiastic individuals ready to thrive in a fast-paced environment. Apply jobs in Hoboken today and become the voice of exceptional customer experiences.